What’s the star in your business?

What’s the star in your business?

How does your business make profits when you’re being pulled in all directions?

Chances you spend more time on poorer performing parts of your business, but is there a ‘star’ in your business? And if there is, why isn’t it obvious?

Direct costs are often lumped into overhead

People often lump all labour into overhead rather than direct costs. When they do this, we don’t see how each platform is really performing. Typically mis-allocated items include:

  • Labour
  • Management time
  • Dividends (particularly where dividends are paid as an alternative to a market-rate salary)
  • Rent for office / production / warehouse space 

Let’s look at a real life scenario:

Chart showing a retail business with three platforms, A, mid sales, B high sales, C lowest sales, and a small profit. Caption "Sell more of everything? Not when you see where the costs are..."

Looking at this business model, it might make sense to focus on platform B – your biggest seller. Or increase sales across the board. However when costs have been allocated appropriately we see the following:

  • Platform A is doing okay.
  • Costs are higher than sales in Platform B, making it a loss-making activity.
  • Costs are low in platform C, where the profit margin is significantly higher.

Chart showing correctly allocated costs, profits are okay on platform A, loss on platform B but good profits on platform C. Captioned "Look at the costs (pointing to B)"

What happens if we pursue a straightforward ‘sell more’ approach? Selling more on platform B will simply increase losses, or offset profits made on the other platforms.

Chart showing a more profitable business. Cut back on loss making platform / increased the most profitable sales. Here we've halved sales of B and doubled C.  We've more than doubled profits, with fewer sales!

It also makes sense to reduce sales on Platform B while you understand why the platform is loss making. What’s surprising but clear is that fewer sales have the potential to generate more profit.

This reinforces the maxim:

Turnover is vanity, profit is sanity

Of course, cash is always king!

How can business owners avoid this problem?

It’s a two step process.

Firstly, find out how each platform is really performing. Allocate costs and overheads appropriately.

Secondly, take strategic decisions about which areas to spend time on / promote. Are there lower-performing streams you need to maintain to bring in new customers? Are there others you can cut back. Can you divert your time into streams with higher margins? Is one of your products killing your business?!

It’s all about working smarter.

Our free scorecard will show you what areas you can focus on to improve profits in your business.

Complete the scorecard today

Or contact our team for a conversation to uncover the star in your business!

Author: Linda Carrington

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